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System and Network Requirements

For a consultant to view your desktop, your system should meet these requirements:
  • Pentium-class PC running Windows 95, 98, ME, NT 4.0, 2000 or XP
  • 28.8Kbps or greater connection speed, 56K or high speed internet recommended
  • For best performance, any firewall should permit direct outgoing TCP connections. Use of a SOCKS server or an HTTP proxy is acceptable, but not preferred.

If it is necessary for you to view your consultant's desktop, your system should meet these requirements:
  • Windows 95 (WinSock 2 recommended), 98, ME, NT 4.0, 2000 or XP
  • Pentium 300 or equivalent
  • 64MB of RAM
  • A stable Internet connection with 56K or better
  • For best performance, any firewall should permit direct outgoing TCP connections. Use of a SOCKS server is acceptable, but not preferred.


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